1. Introduction

Welcome to London From Scratch (“we”, “our”, “us”). We’re committed to protecting your privacy and keeping your personal information safe. This Privacy Policy explains what data we collect, why we collect it, and how we use and protect it.

2. Data We Collect

2.1. Information You Provide

  • Contact details (e.g., name, email address) when you sign up for newsletters or submit inquiries via forms.
  • User-generated content, such as comments or reviews you post.

2.2. Automatically Collected Data

  • Log data including IP address, browser type, referrer URL, and pages visited.
  • Cookies and similar technologies to recognize you, understand how you use the site, and improve your experience.

3. How We Use Your Data

We process your personal data to:

  • Provide and improve our website content and services
  • Respond to your inquiries and send updates, if subscribed
  • Personalize your experience and display relevant content
  • Detect and prevent fraud or abuse

4. Legal Basis for Processing (GDPR)

  • Consent: When you subscribe to newsletters or accept cookies.
  • Legitimate interests: To enhance site performance, security, and customer experience.
  • Contractual necessity: If you purchase services or book events via the site.
  • Legal compliance: As required by applicable law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools (e.g., Google Analytics, social-media widgets) for analytics, site functioning, and optional enhancements. You can manage or disable cookies via your browser settings, but note this may affect site functionality.

6. Sharing Your Personal Data

We do not sell or lease personal information. We may share data with:

  • Service providers, e.g., hosting, email, analytics—under strict confidentiality.
  • Law enforcement or regulators, if legally required.

7. Third-Party Links and Embedded Content

Our site may contain links to external websites or embedded social content (e.g., YouTube previews). These third parties may collect data independently. We aren’t responsible for their data practices.

8. International Data Transfers

Data may be processed or stored outside the UK/EU. Where this occurs, we ensure an adequate level of protection via:

  • EU “adequacy decisions”
  • Standard contractual clauses
  • Binding corporate documents

9. Your Rights

Under UK/EU data law you have rights to:

  • Access your personal data
  • Request corrections or deletion
  • Restrict processing or object to it
  • Receive data in a portable format
  • Withdraw consent at any time (for non-contractual processing)

To exercise any rights, contact us at [your email address].

10. Data Retention

We retain data only as long as necessary for its purposes or to comply with legal obligations. Inactive subscriptions, for example, may be removed after 2 years unless ongoing consent is provided.

11. Security

We use industry-standard safeguards (encryption, access controls, firewalls). However, no internet-based system is completely secure; absolute security cannot be guaranteed.

12. Children’s Privacy

Our site is for adults. We do not knowingly collect data from anyone under 16. If a minor provides data, their guardian may request deletion. Contact us to proceed.

13. Changes to This Policy

We may update this notice. The “Last updated” date above will reflect any changes. We encourage periodic review.

14. Contact Us

If you have questions, wish to exercise your rights, or have complaints, please contact:
London From Scratch